Disability Insurance and Absence Management Services

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Disability & Absence Services

A disability can completely change every aspect of your life, but that shouldn’t mean that it threatens your financial stability.

What Are My Options?

Disability or leave protection may vary depending on your situation. Ask your employer or review our product details below.

Our Products
Short-Term Disability

Short-Term Disability

If pregnant

Long-Term Disability

Long-Term Disability

Maintain your

Paid Family & Medical Leave

Paid Family & Medical Leave

Paid Family

If you can't earn your paycheck due to a short-term situation, here's a coverage solution that will financially support you no matter the circumstances.

  • Weekly payments: receive a portion of your salary for three months to a year, depending on your policy.
  •  Competitive group rates only offered through your employer

Long-term disability through your employer can help you stay afloat and pay your expenses if you find yourself out of work due to a chronic condition.

  • Covers essential living expenses: Can help pay for food, clothing, utilities, a mortgage, car payments, and more.
  • Direct monthly payments: Receive a portion of your salary paid directly to you each month if you’re unable to work (after the initial waiting period).

These programs allow workers to request a wage replacement benefit if they are sick, hurt, or unable to work due to a family matter.

Bonding with a new child, caring for a sick family member, or addressing a qualifying military exigency are covered. MetLife is committed to providing the most up-to-date information about new state-paid Family, Medical, and Disability Leaves to help employers stay compliant with state laws.

What type of information are you looking for?

Covering You Outside of Work

Jon and Whitney never knew disability insurance can cover you outside of the workplace. If you're active, it's worth exploring disability insurance.

Real Stories

Jeremy is grateful that his disability insurance eases the financial strain of an unexpected illness. See his story.

Need Help?

Log in to your MyBenefits account or access employer information.

Real Stories

Unexpected injuries can impact livelihood. David and Kevin joined the military and learned the importance of protecting their bodies and finances.


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When am I considered disabled?

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The definition of disability will vary depending on your employer’s plan. Some policies consider you disabled when you’re unable to perform your job duties, while others pay only if you’re unable to perform in any job suitable for you based on your training, education, and experience. Other policies require that you not be gainfully employed while you’re collecting benefits or that you are unable to earn a certain percentage of your predisability income because of injury or sickness.

There are some policies that will pay you a portion of your total disability monthly benefit amount if you have lost a part of your income due to a disability. Other policies and plans may include a rehabilitation provision that requires you to take part in a vocational rehabilitation program in order to continue to receive benefits.

Keep in mind that many policies and plans have exclusions and limitations and may not fully cover certain disabilities and pre-existing conditions. Benefits differ from company to company, so speak with your benefits administrator for your workplace’s complete plan details.

When will my benefits start?

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Benefits may begin after you have met an elimination period — a plan-defined period of time, starting with the date you are disabled from work and the number of days you must continue to be disabled until benefits may begin. Most group long-term disability plans have an elimination period of 90 days or 180 days. Under most group plans, generally the employer selects the elimination period.

When you choose disability coverage, consider how long you can manage without a paycheck. If you have significant savings, you may be willing to choose a longer elimination period. Typically, the longer the elimination period, the lower the premium.

How long will benefits be paid?

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With most group disability plans, the employer selects the maximum duration of benefits. The most frequently offered maximum benefit periods are two years, five years, and to age 65. Policies with shorter maximum benefit periods typically have lower premiums. Speak to your benefits administrator for your plan’s length of coverage.

How much disability insurance do I need?

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Disability coverage that replaces at least 60 percent of your after-tax income is generally recommended.

To estimate the benefit amount you would need if you became disabled, ask yourself how much monthly income would cover your living expenses. Household expenses may include mortgage, car payments, groceries, and childcare. Consider all these factors to help you come up with an appropriate amount.

The MetLife Disability CalculatorTM is another handy resource you can use to estimate the amount of disability insurance income you would need to help maintain your current standard of living.

What additional benefits are available?

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Social Security disability benefits may be available to eligible individuals who experience a disability that is expected to last longer than one year (in addition to other requirements). Social Security disability benefits are not intended for temporary conditions. You should also note that Social Security's disability rules are different from those of other government or private programs. For more information on Social Security disability benefits eligibility, visit the Social Security Administration’s website at www.ssa.gov.

How can I obtain disability insurance coverage?

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Check with your benefits adminstrator to find out if your company offers group disability insurance and if you are eligible. If so, your benefits administrator can provide you with plan details.

What if I need to file a claim?

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You will need written proof of your disability from your treatment provider(s) to file a claim. You may also need to provide additional medical records concerning the details of your disability. Your insurer may also want you examined at their cost and/or may require financial information from you. Please see your company’s benefits administrator for details.

MetLife offers various ways to submit your claim based on your plan, including online, mail, phone, and fax options. Plus, you can count on MetLife to provide caring, compassionate, and accurate claims service if and when you experience a disability.


Contact your employer for more information.

Like most group disability insurance policies, MetLife group policies contain certain exclusions, waiting periods, reductions, limitations and terms for keeping them in force. Ask your MetLife sales representative for complete costs and details.